Mine is flashing blue too. It doesn't go into safe mode...taking the HDD out doesn't do anything...just goddam blue goddam lights. I don't care what kind of money you have, $400 ain't chump change. I'm beyond pished.
And I'm still waiting for support to answer the goddam phone.
I won my ps4 form taco bell no video will not go to a white bar. Called tech support said call back today been on hold 2 hours... Will not recognize my controller will not giver me video have tried 4 cables 2 TV's and 6 different hdmi ports...
You figure they would have the option to leave a callback number, if the hold is this long then it has to be a big problem, maybe not huge but I would say for each of us that are posting there has to be 10 that dont