The Last of Us: Multiplayer
05 Feb 2016
RekIiss
By: RekIiss

Fix for Connectivity Issue after 4.78 Firmware Update

571 replies

Good Morning,

 

As many of you are aware there has been a connectivity issue since the 4.78 PS3 firmware update due to Facebook. After looking into the issue and trying to find a non-intrusive way to fix it, we believe we have a solution. The best part is that it has already happened! Please try connecting to The Last of Multiplayer and see if you are still having an issue connecting.

 

I’m sorry we weren’t able to fix this sooner, but we really appreciate everyone being patient while we worked on a fix.

 

 

Thanks,

 

Trevor

 

IMPORTANT NOTE: The update included doing manual fixes which means we may not have fixed every single case. If you are still seeing the same connection problem (specifically having the connecting bar freeze 4/5’s of the way) please leave a reply with your PSN ID and we will look into it.

  • Hi I'm having the problem exactly as you've described. PSN ID: Shankle
    Looking forward to hearing from you.
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  • i have a problem with the ps4 version. The Game want the free map pack but i have this already.

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  • The problem discussed in my original post is unique to PS3. Try restoring your licenses on your PS4.

    Settings -> Playstation™ Network/Account Management -> Restore Licenses

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  • Shankle: It should be fixed now. Let me know if you can or can't connect.

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  • bar freeze on 4/5 ... stigor2

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  • stigor2, when did you try?

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  • 5min ago

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  • 2 min ago entered in multiplayer, but in MAP selection, freeze PS3, and after that only hard reset for restart console ...

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  • Do you mean you were selecting a map for a custom game, or you were voting for a map in matchmaking?

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  • voting ...

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  • I am still seeing this problem.
    Psn id: confused_walrus
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  • Confused_Walrus, can you try to connect?

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  • edisonog100 pls help
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  • Tried again and it worked. No problems getting into a game either. Thanks for the help.
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  • Was able to play last night, but starting today I'm getting stuck at 4/5ths on the Connecting bar. PSN is vvesperr
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  • Connecting bar freezes 4/5’s of the way. Please help. PSN ID: pbuckeye 

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  • Apparently, this fix messed up something else, because now I'm either not finding game or getting kicked 3 minutes in (from the single match I got in an hour).

     

    Would be most convinient if someone fixed this (and the horrible matchmaking).

     

    Cheers.

     

    PSN: mrchuck2213

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  • I have just tried to connect to MP Factions and the issue remains.
    ID: paulinhodoors

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  • All - check out the post by "arglemt" in this thread for a workaround: 

     

    http://community.us.playstation.com/t5/The-Last-of-Us-Multiplayer/Connecting-problem-TLOU-PS3/m-p/45622770#M154361

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  • hello, am having issues connecting. I click on fractions mp and the loading bag gets to 4/5 then freezes! Can advise how to fix? my PSN IS ameehan86 

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  • Dear Trevor,

     

    I would like to know how is the The Last of Us MP Factions fix process on PS3. 

     

    Thanks for your attention to this matter.

     

    Best regards,

     

    Paulo.

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  • vvesperr, pbuckeye, paulinhodoors: I just patched your accounts. Try to login again and let me know.

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  • I've just tried to connect to MP factions again and it worked. Thank you very much telletophe. Naughty Dog is the best!

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  • Hi,

    I have that same problem with the frozen loading-bar after 4/5 of the way. My psn-id is Kaith_At_Eru

    Thanks

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