25 Nov 2017

Missing videos

2 replies

So a long time ago I had purchased Tales of Versperia. First strike. And for what ever reason it only still exsists on my vita memory card. Cut off from the internt. I have the transaction number, can anything be done?

  • Dan_OMara (PlayStation Support)

    Hi kickthiass,


    The Video title "Tales of Versperia nor First Strike" are not linked to this account.


    If you are having issue with another account please provide the needed account information to allow us to investigate the matter further.




    Dan O'Mara

  • Well I spoke to playstaition live chat and he told me that not only did I find the order but he gave me an order number as well, and told me to come here for assistance. Are you saying that I was lied to by playstation customer service?