PlayStation™Now
18 Jan 2015
BCBUDZ
By: BCBUDZ

How do I cancel my trial before I get billed.

34 replies

Tried the trial. Still have a few days left. It's not for me. I'll be focusing on PS4 titles. How do I cancel before it bills me?

  • chaos_789 (Support MVP)

    You need to turn off auto renew, to do this go to Settings - PSN - Account Info- Services from here you can turn off auto renew, find the subscription,  PS Now. Your subscription will be canceled at the end of your current trial if you turn off auto renew.

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  • chaos_789 wrote:

    You need to turn off auto renew, to do this go to Settings - PSN - Account Info- Services from here you can turn off auto renew, find the subscription,  PS Now. Your subscription will be canceled at the end of your current trial if you turn off auto renew.


    i wonder if we still be charged even if we removed our debitcard info .... i did both anyway

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  • chaos_789 (Support MVP)


    zeebuzzy wrote:

    chaos_789 wrote:

    You need to turn off auto renew, to do this go to Settings - PSN - Account Info- Services from here you can turn off auto renew, find the subscription,  PS Now. Your subscription will be canceled at the end of your current trial if you turn off auto renew.


    i wonder if we still be charged even if we removed our debitcard info .... i did both anyway


    If you remove your credit card info, and do not have enough money in your account, then when auto renew comes around, it would cancel due to not enough funds, and  with no other source to get the payment it should cancel. However you should turn off auto renew anyway if you don't want it to renew, as you said you did anyway.

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  • This is now under Account > Media > PS Now Subscription

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  • How do I cancel the trail on PS vita/PS TV? Or can I do it on the computer ?
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  • Dirty move Sony!! You take this free trial and you stuff us with automatic subscription!!! And now I have to search online how to cancel it!!!!! So disrespectful 

    Not the first bad experience I had with Sony. I am seriously considering changing systems for those small things 

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  • Those small things are every company you go to... to be fair to them they were upfront about it before you confirmed your credit card info.

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  • OK after reading the replies here I have gone to my Sony Entertainmant Network acount. I recently signed up here via instuctions from my Sony Bravia 4K TV. In 

    At the page you will see the top bar click account, then click on wallet and you will see your credit card info etc at the bottom of the page you will see Automatically Add Funds to Renew Subscriptions or Pay for Pre-ordered Content there is a checked box, now UNCHECK THE BOX so that payment will not longer happen automatically. And thats it. Tomorrow is my auto renew date I will report here if I get billed anyways but it should not bill me anymore automatically. I put this up because the other posts were not as specific in the instuctions. Thanks for reading. 

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  • Yea because Microsoft are so much less sneaky?? Don't think so
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  • It was in the same location on my grundig crt t55 730 tv.
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  • How do I cancel the trial on ps vita??
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  • So you saying it's cool and ok cause others do it lol

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  • Trust me, Microsoft isn't much better.
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  • well not sure how we went onto MS bashing...

     

    Sony dont provide me a screen to see or remove my Playstation Now subscription so I have just revoked my credit card.  If I get a charge tomorrow for a service I dont want and am not able to unsubscribe to then I wont be happy.  This is underhand as I have no method to unenroll from Playstation Now so have to cripple any services I might be using with Sony to ensure I'm not incurring a £12.99 charge for something I actively do not want.

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  • . Sony tells you how to turn it off as soon as you subscribe, take the time to read it out. :D
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  • On PS4 its a little different
    Settings> PlayStation Network/account management> account information> PlayStation subscription
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  • How i can cancel my playstation now subscription, i bought it and i cant use it, i cant play any games
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  • its exactly how saul phiz says for ps4 its as simple as 123 and abc and its not sneaky at all.........

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  • Thank you
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  • So did it charged you because I am trying the psn now plus for free 7 days & I don't know if it will charge me.
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  • Hey so I signed up for a free trial for PlayStation now and it said it would bill me on the 18th and I don't want to even play it if it's costing me money so I went to turn off auto renew but it says charge $20 like am I gonna have to pay this I didn't even play the game yet
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  • Thank you very much i accidenly pressed on it and i dont have 20.00
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  • It isnt turning off just noticed today woth little over 24 hours left on my 7 day trial.. on the screen when i turn it off it says it is but when i reload it it goes back to being on
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