Consoles & Peripherals
22 Mar 2016

Ps4 Shut down and want come back on

2 replies

I was playing destiny with some friends and all of a sudden my ps4 shutdown completely, I can't get it to turn back on so destiny is stuck inside it. I've barely had it for 2 months.

  • BRIT-KO (Support MVP)

    

     


    MusicAndGaming wrote:
    I was playing destiny with some friends and all of a sudden my ps4 shutdown completely, I can't get it to turn back on so destiny is stuck inside it. I've barely had it for 2 months.

    Try holding down the eject button for around 20 seconds to see if the disc will 'force eject'.

     

    As for your console, it is obviously guaranteed for a period of 12 months form the date of purchase, so Sony will repair/replace free of charge. However because it is so new, it's possible, but not guaranteed that depending on where it was purchased the company may replace it for you.

     

    BRIT-KO

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